NPA SERVICOM

NPA SERVICOM 2022-12-12T14:25:17+00:00

An Introduction to NPA SERVICOM Unit

“You have the right to be served right”.

SERVICOM, an acronym for “Service Compact with all Nigerians” was established in March 2004 as part of the Federal Government’s initiative to improve the quality of public service delivery in Nigeria.

The Nigerian Ports Authority SERVICOM Unit in compliance with the directive of the Federal Ministry of Transport was inaugurated in December 2006 and is dedicated to ensuring the provision of services in a timely, fair, honest, effective and transparent manner.

The SERVICOM Unit is committed to implementing the Authority’s Service Charter which promises how customers can expect quality service delivery, demand their rights to good service and have recourse when service delivery fails.

GENARAL MANAGER, SERVICOM/PNO SHEHU MUSA YARO [email protected]
08159691128
ASST. GENERAL MANAGER, SERVICOM ZAINAB UMAR KWANDE (Mrs) [email protected]
08158794391
SERVICE IMPROVEMENT DESK OFFICER AYUBA J. D. [email protected]
08159691127
CHARTER DESK OFFICER MARY SILAS (Mrs) [email protected]
08158794393
CUSTOMER CARE / COMPLAINTS DESK OFFICER JOY IRORITERAYE (Mrs) [email protected]
08158794392

SERVICOM UNIT
1st Floor
Nigerian Ports Authority Corporate Headquarters
26/28, Marina. Lagos.

For complaint and suggestions:
Email: [email protected]


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