Frequently Asked Questions
Q: How much do I have to pay for my vessel to berth?
A: Click on link Port Tariff for details
Q: How long does it take take to clear my cargo?
A: One week on the average depending on cargo type
Q: How do I get information on my cargo?
A: 1. From Shipping Companies that undertake the carrying of the cargo
2. From COPI (Central Office for Processing Information) Section of the Operations Department of NPA where the manifest of the arrived vessels are usually sent
Q: Do I need an agent to clear my cargo?
A: Yes, you need a registered agent with custom license
Q: Can you suggest an Agent for me?
A: Your Shipper can suggest one for you
Q:How do I contact NPA?
A: You can contact NPA through any of the following
- Corporate & Strategic Communications Division
- Use our Contact Us Form
Q: Whom do I contact if I have a problem?
A: Tariff & Billing Operations Departments through Corporate Affairs at the Port level or the Terminal Coordinator of the port.
Q: Whom do I contact if I want to ship a cargo to a foreign destination?
A: Nigerian Shippers Council
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